SUPPORT SERVICES

Hardware Maintenance & Repairs

Comprehensive preventive maintenance, rapid-response repairs, and genuine spare parts replacement for industrial barcode printers, handhelds, and RFID equipment.

On-Site SLA
4-Hour Emergency Response
Parts Authenticity
100% OEM Guaranteed
Hardware Maintenance

Service Level Agreements (SLAs)

Flexible maintenance contracts tailored to your enterprise operational hours

Basic Cover
Preventive Servicing

Scheduled quarterly site visits, printhead alignment, sensor cleaning, and firmware updates.

Most Popular
Comprehensive On-Site

Includes all preventive care plus full labor cover and emergency field repair technician visits within 24 hours.

Mission Critical
24/7 Priority Support

Round-the-clock hotline, loaner equipment swap-outs, and dedicated on-site field engineers.

Supported Equipment Categories
Thermal Printers (Zebra, Honeywell, Datamax)
Rugged Handheld Terminals & RFID Sleds
Industrial Fixed RFID Scanners & Portals

Partner